MYWELLNESS CRM
The software suite that helps fitness, health, and sports facilities engage customers, improve staff effectiveness, and sell premium services.
WATCH THE VIDEO
HIGHER RETENTION
Keep customers happy and connected with personalized and engaging journeysMORE SECONDARY SPENDING
Make it easy for customers to book and buy products and services with automated campaignsINCREASED STAFF EFFICIENCY
Ensure staff time is assigned to what matters more by simplifying and automating their workIn the spotlight
Boost retention with hyper-personalized customer journeys
Provide customers with the tailored support they need, by pairing insightful data collected through the Technogym Ecosystem with a full-fledged suite of marketing automation tools.
- Track and collect all relevant health and fitness information in a single place, paperless
- Profile customers automatically and group them into relevant clusters, based on their activities
- Design automated journeys that prompt members into taking action based on their cluster
- Offer a branded app that acts as a centralized touchpoint for booking, tracking, and more
Increase revenue with effortless cross-selling and upselling
Maximize your revenues and guarantee customer satisfaction by offering them the products and services that are most relevant to them.
- Get a complete and flexible booking system
- Sell classes and services through the Technogym App and your website
- Amplify your reach with a full-fledged marketing suite that lets you communicate via email, push notifications, SMS, social media, equipment and facility screens
- Enable a connected and seamless class experience, from booking to tracking
Improve staff efficiency with automation
Free up staff time from low-level tasks so they focus on your customer's needs fully.
- Automatic alerts notify trainers in-app when members get into the facility
- Sync with the trainer's app scheduled tasks and appointments assigned by journeys
- Prescribe comprehensive training plans that get synchronized across the Technogym Ecosystem
Harness powerful business insights in real time
Scale your business and optimize your efforts by accessing key data and valuable insights on retention, revenues, journey compliance, and more.
- Highlight drop-out risk so you can work on improving retention
- Understand what they appreciate the most with interactive dashboards
- Get a breakdown of the most popular workout types so you can plan your facility more efficiently
- View all your chain KPIs in a centralized view
A single open platform for a connected experience
The Technogym Ecosystem is an open platform that seamlessly integrates third-party technology, equipment, devices, apps and wearables, giving you the freedom to tailor Mywellness to your gym setup and your members’ tech choices.
Streamlining the training experience anywhere
Flexible plans to meet your business needs
STARTER
Onboard customers, schedule and sell classes and premium services and offer programs with no staff supervision
Mywellness CRM and Mywellness App for Professionals for staff
Branded app for members
Automated journeys for customer and staff operations
Schedule classes & staff availability
Book & buy classes and professional services from the app
Workout library for unsupervised experiences
Equipment management and monitoring
Mywellness CRM and Mywellness App for Professionals for staff
Branded app for members
Automated journeys for customer and staff operations
Schedule classes & staff availability
Book & buy classes and professional services from the app
Workout library for unsupervised experiences
Equipment management and monitoring
PROGRAM
Take advantage of professional precision tools to deliver superior workout experiences
EVERYTHING INCLUDED IN STARTER, PLUS:
Fully customizable in-app questionnaires
Questionnaires and tests for advanced assessment
Design and prescribe personalized workout plans
EVERYTHING INCLUDED IN STARTER, PLUS:
Fully customizable in-app questionnaires
Questionnaires and tests for advanced assessment
Design and prescribe personalized workout plans
BOOST
Deliver highly personalized journeys to help customers reach their health and fitness goals.
EVERYTHING INCLUDED IN PROGRAM, PLUS:
Omnichannel marketing campaigns
AI-generated groups for automatic customer segmentation
Powerful business intelligence dashboards
Individual & team challenges
EVERYTHING INCLUDED IN PROGRAM, PLUS:
Omnichannel marketing campaigns
AI-generated groups for automatic customer segmentation
Powerful business intelligence dashboards
Individual & team challenges
GO HYBRID
Enjoy the most complete solution to connect with your customers onsite, at home, and on the go
EVERYTHING INCLUDED IN BOOST, PLUS:
Personal coaching with in-app chat
Add facility-owned workout content
Deliver unsupervised classes through MYWELLNESS KIOSK
Technogym sessions and facility-own content on Technogym App
EVERYTHING INCLUDED IN BOOST, PLUS:
Personal coaching with in-app chat
Add facility-owned workout content
Deliver unsupervised classes through MYWELLNESS KIOSK
Technogym sessions and facility-own content on Technogym App
Ready to try?
Book a demo and discover how Mywellness CRM improves your attraction, retention, and staff effectiveness.
Products and services supplied in UNITED KINGDOM by TECHNOGYM U.K. Ltd. | Two The Boulevard, Cain Road RG12 1WP, Bracknell, UK | Vat code: GB628385120